Sales
Suniti Moharana
Dhofar, Salala
Call Center Manager11-15 YearsMasters DegreeComputer skillsCommunication
About Summary
Customer-centric and results-driven professional with over 13 years of experience in the retail sector. Proven track record of leading high-performing teams and implementing customer service strategies to drive satisfaction and loyalty. Seeking a challenging role as a Customer Service Head where I c
General Info
Gender
Female
Age
44 years
Marital Status
Married
Nationality
Oman
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationBusiness CorrespondenceTelephone conversationsConducting presentationsTraining & DevelopmentEmail usage knowledgeWorking with DatabasesStaff MotivationMS PowerpointMS ExcelMS Word
Languages
English , Other
Driving License
No
has a vehicle
No
Education Level
Masters Degree
Work Experience
2021 Aug - 2022 Aug
Customer Service Head
Kaya India Ltd
Led a team of 25 plus customer service representatives, providing training, coaching, and performance management to ensure exceptional service delivery. Developed and implemented customer service policies and procedures to enhance efficiency and customer satisfaction
Similar CVs
Login to see all CVs available on OpenSooq
General Tips
- Do not share confidential or personal data
- Beware of scams
- Remember legal accountability