Dedicated senior customer service representative with a strong background in both
frontline and supervisory roles. Excel at analyzing customer feedback, identifying
areas for improvement, and implementing successful process enhancements.
Committed to leveraging technology and data-driven insights to
2021 Mar - 2022 Mar
أوريدو
Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by rep
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