Rana Ali
Customer Service

Rana Ali

Muscat, Azaiba
Customer Care Representative
3-5 YearsBachelors DegreeComputer skillsCommunication

About Summary

-strong interpersonal and communication skills

-problem solving and conflict resolution abilites

-adaptability and quick learning

-attention to detail and organization

-time mangement and multitasking

General Info

Gender
Female
Age
32 years
Marital Status
Single
Nationality
Egypt
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilityProblem-solvingSelf-managementWillingness to learnMulti-taskingNegotiationTelephone conversationsFinding & Attracting ClientsInternet SearchCreativeTraining & DevelopmentEmail usage knowledgeStaff MotivationMS PowerpointMS ExcelMS Word
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Bachelors Degree
Salary
500 OMR
CV
CV
View CV
Work Experience

2018 Aug - 2022 Sep

call center agent

المصريه للاتصالات we

-Delivered exceptional customer service by assisting customers with inquiris -resolving issues,and providing product information -Maintained high professionalism and empathy while handling customer complaints -consistently met and exceeded performance targets,earing recognition for outstanding serv

2016 Jun - 2017 Aug

primary english teacher

Tiba language school

Collaborated with lead teachers to plan and execute lessons -supported diverse student needs through differentiated instruction -maintained a positive and organized classroom environment -assited with student assessment and provided feedback -fostered inclusivity and celebrated diversity -communic

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