When I came across interconnected computers operating simultaneously, an instinctive interest had developed in me and finally my ambition has been to become a highly skilled Computer Network Engineer.
Therefore, I followed relevant Diploma Courses and successfully completed Higher National Diploma (
General Info
Gender
Male
Age
29 years
Marital Status
Single
Nationality
Oman
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationTeamworkSelf-managementProblem-solvingWillingness to learnMulti-taskingTelephone conversationsInternet SearchWorking with DatabasesMS PowerpointMS ExcelMS Word
Languages
English
Driving License
No
has a vehicle
No
License Category
Motorcycle , Private Passenger Vehicle
Education Level
Bachelors Degree
Salary
800 OMR
CV
View CV
Work Experience
2021 Dec - 2023 Oct
Technical support engineer
HCL Technologies
Identify, evaluate, and prioritize customer complaints and issues.
• Responds to phone calls, emails, instant messages, and tickets assigned by users.
• Assign work orders / incidents to the appropriate support teams and ensure their resolution. • Provide level 1 remote desktop assistance and carr