Customer Service
mahmoud magdy
Muscat, Ghubrah
Current: customer service back office group leader In | Ikea6-10 YearsBachelors DegreeComputer skillsCommunication
About Summary
worked as customer service at Vodafone Egypt
worked as store manager at Vodafone Egypt
worked as call center team leader at national bank of Egypt
worked as home delivery team leader at ikea Egypt and oman
General Info
Gender
Male
Age
33 years
Marital Status
Single
Nationality
Egypt
Employment Readiness
Available but not immediately
Contract Type
Full Time
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationProject ManagementTelephone conversationsTraining & DevelopmentEmail usage knowledgeStaff MotivationMS Excel
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Bachelors Degree
Salary
650 OMR
Work Experience
2020 Nov - Until now
customer service back office group leader
Ikea
responsible for solving the customers problems , making roster for the department coworkers, set the new strategies for the home delivery department and making the KPI's related to the customer service
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