2010 Mar - Until now

sales lady

NENE's GENERAL MERCHANDISE

• Attention to detail • Business Awareness • Communication • Customer Service • Interpersonal Skills • Selling Skills • Selling Products • Financial Control

2012 Mar - 2014 Sep

CALL CENTER AGENT

CONVERGYS -MANILA BRANCH

• Call and handle customers and give information and benets regarding the dierent types of credit card. • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customers loyalty. • Strategic relationship building skills, listen attentively, solve problems creatively, and used contact and diplomacy to nd common ground and achieve win outcomes. • Handle customers inquiries, complaints, billing questions and payment extensions or service requests.

2011

SALES LADY

NENE's GENERAL MERCHANDISE