I am a junior IT Specialist in Information and Communication Technology
(ICT) field looking for a challenging career with a large organization
2019 Dec - 2023 Aug
IITC
• Answered calls, providing level 1 technical support, responded to emails Handled customer complaints with empathy Responsible to address all Help desk tickets. Monitoring and closure of services desk calls Daily Health Check and monitoring IT infra and security
2018
طيران العماني
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