Customer Service
Mayada Mahmoud Sayed Ahmed
Al Batinah, Liwa
Customer Care Representative6-10 YearsBachelors DegreeComputer skillsCommunication
About Summary
An energetic customer service agent with more than five years of experience handling challenging client enquiries. Expertise in the transformation of customer returns into actions that increase revenue, foster customer loyalty, and improve procedures.
General Info
Gender
Female
Age
28 years
Marital Status
Married
Nationality
Sudan
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilityProblem-solvingWillingness to learnMulti-taskingNegotiationProject ManagementInternet SearchTraining & DevelopmentEmail usage knowledgeStaff MotivationMS ExcelMS Word
Languages
Arabic , English
Driving License
No
has a vehicle
No
License Category
Private Passenger Vehicle
Education Level
Bachelors Degree
CV
View CV
Work Experience
2018 May - 2022 Aug
Documentation officer
CMA-CGM
import Department (notification of arrival,delivery orders,Idel full,cargo manfist) Export Department (sales ,freight forwarding, all export issue's ) receive various inquiries and complaints submitted by customers and respond to them as soon as possible.
2022 Aug - 2023 Aug
customer Service
Atlantic shipping
Import Department Export Department receive various inquiries and complaints submitted by customers and respond to them as soon as possible.
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