Proactive, responsible, and sales-oriented senior restaurant manager with 10+ years’ cross-functional team leadership and chain restaurant management experience. A consistent leader with track record of business launches and managing startup restaurants to achieve stable and long-term profitability.
2004 Dec - Until now
Sheraton
Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints. Organize and supervise shifts. Manage restaurant’s good image and suggest ways to improve it.
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