ntroduction
I am Anas Ali. I have 3 years of experience in customer service. I help customers through live chat, email, and phone support. I work hard to solve problems quickly and make sure customers are happy. I know how to use tools like Salesforce to manage the customer needs.
2022 Aug - 2024 Aug
Mindbridge
Provided customer support via live chat, email, and phone. Handled queries for international clients (UK, Ireland, South Africa, Kenya) Resolved customer issues efficiently while meeting SLAs and KPIs.
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