Customer Service
مها سالم
Muscat, Al Maabilah
Current: Account Manager In | Dalilee Delivery & Cargo Services3-5 YearsBachelors DegreeComputer skillsCommunication
General Info
Gender
Female
Age
26 years
Marital Status
Single
Nationality
Oman
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationInterpersonalAdaptabilityProblem-solvingWillingness to learnMulti-taskingTelephone conversationsFinding & Attracting ClientsMS PowerpointMS ExcelMS Word
Languages
English , Arabic
Driving License
Yes
has a vehicle
Yes
License Category
Private Passenger Vehicle
Education Level
Bachelors Degree
Salary
400 OMR
CV
View CV
Work Experience
2022 Aug - 2023 Oct
Call Center Agent
Dalilee Delivery & Cargo Services
Answering incoming calls and complaints Identify and escalate issues to supervisors. Answering questions about products or services. Collecting customer feedback. Recorded details from customer communications on CRM.
2023 Oct - Until now
Account Manager
Dalilee Delivery & Cargo Services
Serve as the lead point of contact for all customer account management matters. Build and maintain strong, long-lasting client relationships. Handle inquiries and requests from customers and address their needs. Stay on top of accounts
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