customers care at travel agency

Travel Agent

Travel Agent Job Responsibilities:

* Meets with clients to determine travel needs, budgets and preferences.

* Sells and coordinates transportation, accommodations, insurance, tours and activities.

* Advises clients regarding destinations, cultures, customs, weather and activities.

* Collects payments, books travel arrangements and pays applicable fees.

* Handles travel issues, conflicts, complaints, cancelations and refunds.

* Builds and maintains relationships with travel and tour