2023 يونيو - 2024 يناير

Customer Service Advisor

Omar Al-Arabiya Motors

Serve as the primary point of contact for customers,handle and manage customer inquiries on products and services Manage staff and workload distribution Provided detailed explanation to customers as regards cost of repairs, billing and invoice Schedule and manage appointments

2021 مارس - 2023 أبريل

Quality Control Technician

Coscharis Motors Ltd

Assisted in writing reports and raising warranty claims on repair job orders. Received vehicles for proper diagnosis checks while capturing customer complaints I make sure replace warranty parts are tag and return to the warranty warehouse Checked and inspect repairs on compkleted job orders

2024

Certificate in Hotel Management Studies - Hotel Operations

Alison United Kingdom