Hotel Specialist/Hotel Receptionist/ Front Office Agent

Experienced Hospitality Professional with over 9 years of experience in Front Office Operations, Guest Relations, Customer Service, Reception, and Hotel Administration. Skilled in managing guest check-in and check-out procedures, reservations, guest inquiries, complaint resolution, and daily front office operations while maintaining high standards of guest satisfaction.
Strong background in Guest Services, Front Desk Operations, Customer Experience, Hospitality Coordination, and Administrative Support. Experienced in working with multicultural guests and teams, with excellent communication, problem-solving, and interpersonal skills.
Proficient in Microsoft Office and Protel PMS, with basic knowledge of Opera PMS. Passionate about delivering exceptional guest experiences and contributing to hotel operational success.
Currently based in Oman and available to join immediately.